by Luke Schneider | Aug 17, 2015 | Blog, Innovation
Your IT department may have the skills, but can you back it up with efficiency? At the end of the day, response time can seem just as important as sheer expertise when it comes to a reliable helpdesk. Newmind Group’s IT helpdesk tackles hundreds of support tickets...
by Ryan Russey | Jul 27, 2015 | Blog, Innovation
The media is awash with security concerns and threats (some more valid than others) and if you’re looking to up your security game you may be debating on hiring a dedicated security specialist, but have you considered a managed services provider? It seems natural that...
by Luke Reynolds | Jul 17, 2015 | Blog, Innovation, Security
There’s a malware threat online, maybe lurking in your inbox or spam folder, called Ransomware. It’s been around for a while, but recent months have seen it gaining traction, under different names you may have heard, such as Cryptolocker, Cryptowall, and TeslaCrypt....
by Ryan Russey | Jul 14, 2015 | Blog, Innovation
Nobody who loves their job wants to be average at it. You want to excel, but it can be difficult to elevate yourself when day-to-day tasks stop you from learning more or getting to bigger and more valuable projects. So what can you do about it? One solution is to ally...
by Brian Miller | Apr 27, 2015 | Innovation
When preparing a new IT project, it’s easy to get caught up in the development and testing processes. For a good part of my career, I was a software developer, and later a project manager, and at the time, that’s how I saw the world—a software developer always jumps...
by Ryan Russey | Apr 1, 2015 | Innovation
“If it ain’t broke, don’t fix it.” We all know it’s easy to become stuck in a certain pattern of work, but what if there’s something better out there for your team? This was a big question Newmind had to address with our CRM software about two years ago,...
