Cybersecurity Services: Support Layer Tools

The Newmind “Support Layer” is what we consider essential for basic protection of your data, and for remotely monitoring and supporting your users and devices.

What are Support Layer Tools?

The Newmind “Support Layer” is a set of curated tools which create an essential layer of protection over your data. They’ve been curated around management features and defense features to provide a baseline of stability in your tech environment, and we make them available for $10/device/month.

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Visibility

Visibility into environmental well-being as well as individual device health.

Control

Granular control over the updates that reach company devices.

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Ease of Use

Easy access to Newmind Group helpdesk support.

Peace of Mind

Vetted set of security tools fit to protect against 95% of threats against your devices.

Features

Defense

The Defense Features revolve around our next-gen antivirus toolset, which provides:

  • 24/7 Security Operations Center (SOC)
  • Endpoint Detection & Response (EDR)
    • Advanced Threat Detection
    • Automated Threat Containment
    • Microsoft Defender Policy Enforcement
  • Identity Threat Detection & Response (ITDR)
  • Security Information & Event Management (SIEM)
    • User Behavior Analytics

Management

The Management Features provide visibility and control over your environment, including:

  • Automated Patching & Deployment
  • Inventory and Endpoint Management
    • Real-time Device Health
    • Compliance Enforcement
    • Configuration Monitoring
  • Remote Access for Helpdesk Support (if necessary)

Cybersecurity Suite

The Defense Features of the Support Layer are built on a robust foundation of endpoint protection, and meet our essential criteria for maintaining a secure environment today.

Endpoint Detection & Response (EDR)

EDR provides threat detection using advanced tools like Ransomware Canaries, and automatically contains threats found on your endpoints. EDR also stacks with Microsoft Defender to enforce policies more effectively, and is backed by a 24/7 Security Operations Center (SOC)

Identity Threat Detection & Response (ITDR)

ITDR monitors and protects your email inbox, and your identity within Microsoft 365. It’s specialized to prevent unauthorized access to your system by detecting and responding to threats like session hijacking and credential theft.

Security Information & Event Management (SIEM)

Compliance, data retention, and threat response backed by an AI-assisted SOC.

Is your technology safe from human error?

Antivirus and monitoring can prevent attacks, but your security is ultimately as strong as your people.

Our Security Layer tools are designed to reduce the risks posed by human error, malicious behavior, and accidental data loss.

Get Started

Once you reach out, setting up a service agreement is simple and free: We’ll share our no-commitment contract, details of how we work, and our current hourly rate.

Once you’ve signed, you can give us a call whenever you need help, and we’ll be ready. 

(877) 230-5284

Base Layer Tools Lead