by Garrett Wenger | Dec 5, 2016 | Blog, Innovation
Giving up red meat, reading more, taking up an exercise regimen… We all know the usual New Year’s resolutions, but what tiny step will be your tech resolution in 2017? It doesn’t take a whole lot to improve your workflow with a simple resolution: Using a...
by Daniel Proczko | Jul 13, 2016 | Blog, Mobility
Mobility is a hot topic, helping organization increase their productivity, provide teams with work/life balance, and improve employee retention. According to an IDG survey, 7 out of 10 companies in the United States are devoting 20% or more of their IT budget towards...
by Luke Schneider | Sep 14, 2015 | Blog, Collaboration
It’s time to prep and launch new servers, but for every inch of headway you’re hit with a random helpdesk ticket. Tickets like password resets and printer issues are small on their own, but when you account for volume and frequency, they can start to seriously eat...
by Luke Schneider | Aug 17, 2015 | Blog, Innovation
Your IT department may have the skills, but can you back it up with efficiency? At the end of the day, response time can seem just as important as sheer expertise when it comes to a reliable helpdesk. Newmind Group’s IT helpdesk tackles hundreds of support tickets...
by Garrett Wenger | May 26, 2015 | Culture
Our Chief Happiness Officer, Dan Jefferies, spoke at TEDx Kalamazoo this year on his experience in the science of happiness. For every 10 workers only one of them is truly happy and engaged in their work! According to a Gallop study, that translates into $3,400 lost...