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This DIY Ticketing System Will Make You a Helpdesk Hero in Minutes

This DIY Ticketing System Will Make You a Helpdesk Hero in Minutes

by Garrett Wenger | Nov 21, 2016 | Blog, Innovation

Ticket tracking is one of the most important factors in running a strong helpdesk, but small or one-person IT teams don’t have the luxury of a robust ticketing system—they’re over-complicated, and often too pricey for small scale use. What’s the next best solution?...
Supercharge Your Helpdesk (and More) with This Google Forms Trick

Supercharge Your Helpdesk (and More) with This Google Forms Trick

by Carman Goodrich | Nov 7, 2016 | Blog, Collaboration, Innovation

We recently published a post recommending 4 integration tools that make it easy for small & mid-sized businesses to innovate office productivity, and this series will help you apply those tools to your own workplace. In this post, we’re looking at how you can use...

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