Michelle Mei is the founder of Leader Momentum, and she’s a master of getting things done for her team. Leader Momentum is a talent recruitment and leadership development partner in Kalamazoo Michigan. They tout themselves not just as talent and leadership consultants, but partners on their clients’ journeys toward mastering the talent and leadership playbook.
Michelle leads a team of skilled professionals in talent recruiting, organizational development, and leadership development, and it’s her job to help them focus on their core strengths. When a new product of theirs—outside their area of expertise—hit a snag just a week before launch, and it was outside their area of expertise, she knew she needed the right partner to find a solution fast.
A Bump in the Road
Leader Momentum was on their way toward a new product launch, and it was a big one as it called for some automation to roll out a new digital product (and save her team a ton of admin time along the way). As the launch drew closer, Michelle noticed something wasn’t quite right in the automation that was going to handle that job.
Michelle’s team was already so immersed in the project that she knew right away they needed more than your ordinary IT support—they would need an automation specialist who could grasp the situation quickly and get them back on track under the deadline. Typically, that would mean working with a larger firm for that consulting, but those providers aren’t often well suited to a nimble team like Leader Momentum.
Newmind Comes Through
That’s when Michelle connected with Newmind Group. Her team had already been providing recruiting services for Newmind*, so she had an idea of what to expect from them. Newmind set her up with Jake, a special projects engineer, who was able to schedule with them quickly.
“I’ve recruited some of the most gifted leaders that I know, and I know when I’m speaking to a good one. Jake immediately understood what we were trying to do. As somebody who understands logic and systems, that’s what makes an IT person really awesome for me—when they can understand me, get what I’m saying quickly, and then take action.”
Jake was able to lend his expertise in a pinch, making sure he had a complete understanding of Leader Momentum’s needs before stepping in. Along the way, he produced targeted questions about how the product needs to be working, to be sure he wasn’t overlooking anything that Michelle needed it to do.
“I can’t speak highly enough about the adaptability and communication skills that Jake brought to the table. It saved us, because we just didn’t have the right people on our team to troubleshoot the problem.”
By ironing out the APIs and programming logic, Jake and Newmind were able to save Michelle and her team time, headaches, and potential human error of processing the new work as it comes in. Her staff can focus on serving their clients, and Michelle can focus on what she does best: leading a team and helping companies find great talent and develop leadership readiness. And the next time she faces a technical emergency, she knows Newmind is on her side to help out.
*Leadership Momentum has been providing recruiting services to Newmind and we can’t speak highly enough about our experience.
Do you have a special project that needs some technical attention? Newmind Group can help. Get in touch, we’d love to learn more about it.