Newhall Klein solves a major server upgrade and finds longterm support

by Garrett Wenger | May 19, 2019 | Customer Story, Innovation

Newhall Klein: 25 years of creative excellence Newhall Klein has served clients across North America for over 25 years, as a full-service marketing agency including website development, packaging design, branding and marketing strategy. Their mission statement,...

This DIY Ticketing System Will Make You a Helpdesk Hero in Minutes

by Garrett Wenger | Nov 21, 2016 | Blog, Innovation

Ticket tracking is one of the most important factors in running a strong helpdesk, but small or one-person IT teams don’t have the luxury of a robust ticketing system—they’re over-complicated, and often too pricey for small scale use. What’s the next best solution?...

Innovate Office Productivity with these 4 tools that do your work for you

by Heath Miller | Nov 7, 2016 | Blog, Innovation

It can be tricky for mid-sized businesses to innovate office productivity—you’re large enough that you need ways to integrate your apps and speed up tedious work processes, but you’re small enough that you can’t pay for custom software or invest time in writing your...

Supercharge Your Helpdesk (and More) with This Google Forms Trick

by Carman Goodrich | Nov 7, 2016 | Blog, Collaboration, Innovation

We recently published a post recommending 4 integration tools that make it easy for small & mid-sized businesses to innovate office productivity, and this series will help you apply those tools to your own workplace. In this post, we’re looking at how you can use...

3 tips for dealing with bandwidth hogs on your network

by Dean P. Simmer | Sep 12, 2016 | Blog, Innovation

Bandwidth hogs on your network are a special type of nuisance. They make getting work done impossible – pages are slow to load, poor audio quality on voip phone lines, video calls stutter, files upload at a snail’s pace. Every company faces network trouble at...

What’s hogging your bandwidth? [infographic]

by Garrett Wenger | Sep 12, 2016 | Blog, Innovation

To stay on top of office bandwidth hogs and unusual activity, Newmind Group uses Cisco Meraki gear to manage our client bandwidth. Using those tools, we just ran a 6 month report across our clients to see how bandwidth is being spread across applications and...